Thamesbank Credit Union Privacy Notice

Thamesbank Credit Union is a community-based, financial co-operative that delivers a range of fair, affordable and accessible financial services to people who live or work in Hounslow, Richmond, Kingston, Wandsworth or Spelthorne.

We are committed to protecting our members’ privacy. This is explained in our full privacy statement available here. A summary of your rights is given below.

How we use your personal information

Thamesbank credit union may process, transfer and/or share personal information in the following ways:
• To set up and manage your account and loans
• To provide marketing data to help us advertise and set up appropriate saving and loan accounts
• To report to various management, regulatory, and financial bodies

We guarantee that your data will be used with your consent and not be shared with anybody for other purposes.

Your rights to the use of your personal data

Under the data protection legislation, you have the following rights
• To access your personal data and have any errors corrected
• The right to restrict, or object to processing and for data to be deleted once no longer required
• To withdraw consent
• To complain to the Information Commissioner’s office at or by post

Contact us about your rights

For more information about how your rights apply to your membership of Thamesbank credit union or to make a request under your rights, you can contact us at We will respond within 1 week or provide an explanation of the reason for our delay.

Contact details of Thamesbank Credit Union

Thamesbank Credit Union
The Bungalow, Pinkwell Lane, Hayes Middlesex, UB3 1PE
Phone 020 8756 3865

Changes to this privacy policy

We can update this Privacy Policy at any time and ideally you should check it regularly here [URL] for updates. We won’t alert you for every small change, but if there are any important changes to the Policy or how we use your information we will let you know and where appropriate ask for your consent.

Policy agreed May 2018