Thamesbank Credit Union AGM 2020

We would like to invite all members to our Annual General Meeting on Monday 16th March 2020.

Below are the details:

Venue: Isleworth Public Hall South St, Isleworth TW7 7BG

Time: 7pm till 7:45pm

Refreshments will be available.

Followed by the normal “Board meeting” for board members.

The AGM agenda, board papers and financial report will be made available in due course.

Recruiting for Board members

We are recruiting for Board members at Thamesbank Credit Union.

Help shape the future of our Thamesbank Credit Union.

This year we have a number of vacancies on the Board for Non-Executive Directors. All appointments to the Board will be approved by members at the 2020 AGM.

We are looking for members across all demographics in the West/South West London area (if you live or work in the areas of: Ealing, Hounslow, Richmond, Kingston, Wandsworth and Spelthorne).

Skills and experience in any of the following areas:

• Credit union knowledge and/or working knowledge
• Community work and/or charity work including social enterprises
• Setting up and/or managing your own business
• Strategic and/or operational expertise in a financial services organisation
• Specialisms in the area of accountancy, legal, finance, governance, human resources, IT and risk management, credit risk, regulatory compliance or unsecured lending in a financial services context
• Marketing experience
• Customer relationship management (CRM)
• Business development
• Strategy development

We would encourage applicants to apply as soon as possible in order for us to present candidates for the 2020 AGM.

If you have skills and experience in the areas highlighted and believe you could assist the credit union, we would be very interested in hearing from you.

We meet monthly in South Isleworth.

Please note that you will need to be or become a member of Thamesbank Credit Union to apply.

For more information and to apply, please email:

To apply, please email us with the subject line “NED ThamesBank 2020” with a cover note about how and why you would like to become a Director and a CV with your background & experience.

Closing date 27th February 2020.

All change

We recently introduced our new current account with a debit called the Change Account. This replaces the former card, Engage Cards.

Members who had an account with Engage Cards should receive the new Change Account details and debit card in the post. If you haven’t received yours yet, please email us on If you don’t wish to have a Change Account or card, please return it to us at The Bungalow, Pinkwell Lane, Hayes, UB3 1PE so that you don’t get charged.

If you would like to apply for the Change Account, please contact us on or call 0208 756 3865  to find out how to apply for this card.

Why have a Change Account?

From just £2 a month, you can enjoy great benefits with a Change Account. Some of these benefits include:

Full transactional account – with a dedicated Sort Code, Account Number and Debit Mastercard® (Chip & PIN protected) therefore you can use it in the following ways:

o Point of Sale, ATM withdrawals and online purchases

o Direct Debits, scheduled and faster payments

o BACS Credits (wages/benefits)

o Choice of single or joint account.

Secure budgeting wallets – allows you to subdivide spending, budgeting and bill payments. Encourages you to protect your money allocated for bills.

Clear payment alerts – automatic online payment alerts as well as optional alerts via SMS, Mobile App and email.

A wide ranging Rewards Programme – well-known brands like Asda, New Look, Pizza Express and Argos offering Cash Back (up to 20%) when you spend instore or online.

Online account management – you can manage your account online therefore enabling you to keep up to date with your balance, transactions or cash withdrawals.

Mobile App account management – manage your account ‘on the go’ with our Mobile App (available FREE through iTunes and Google Play).

24/7 UK based customer support – support via phone, email and secure messaging

Thamesbank Christmas newsletter 2019

Thamesbank Credit Union is reflecting on a great year after introducing new products and exciting new service delivery improvements. Here is a copy of our Christmas 2019 newsletter which highlights some of these features including:
  • The Change Account, the new current account and debit card
  • Checking your account balance by telephone
  • Easier loan application with the introduction of editable forms and open banking.
For news and updates, follow us on Twitter and Facebook. While you are there, please feel free to share your Christmas tree pics with us, using the hashtag #CUChristmas.

Christmas opening hours 2019

Below are our opening hours over the Christmas period:

Monday 23 December – 8am to 4pm
Tuesday 24 December – 8am to 1pm
Wednesday 25 December to Wednesday 01 January 2020 – CLOSED

We will re-open on Thursday 02 January 2020.

Loan applications deadline for approval before Christmas

If you are looking to apply for a loan by Christmas, then the last day to apply is 10 December. There won’t be any guaranteed loans after this date until the new year.

Thamesbank launches automatic lending module

Members and non-members alike can apply for a loan of up to £750 repayable over 9 months using our new fast application process.

This is our response to Pay Day Lenders because:

  • Last year in Twickenham residents took out a staggering 42,770 Pay Day Loans valued at £11.67M.
  • In Southall they took out 35,730 Pay Day Loans valued at £9.67M.
  • In Kingston it was 32,319 Pay Day Loans valued at £8,75M.

Take a look at what they could have saved with Thamesbank by comparison to Pay Day lenders.

Just Borrow” was designed to stop the small loan “Rip Off” so if you need a small loan fast click on the link and get started.

Stay Safe Online

These days, it’s all about buying stuff online. To be honest, it can be a life saver: you can find some great online discounts, avoid the mad Christmas shopper rush – BUT it’s important to be aware of the potential dangers on the web. To help you out, we’ve put together our top five points to online safety as you shop for the festive season:

  1. It doesn’t matter if it makes life easy, DON’T keep the same password for everything! Once an individual figures out one of your passwords, they have access to everything else which puts your data at serious risk.
  2. Get antivirus software installed onto your PC and be sure to keep it updated.
  3. Keep an eye open for Spam emails. There may be the odd email that comes into your inbox asking for personal information or asking you to click on a link – be weary of these emails. If it looks suspicious, contact the company directly and ask if they’ve sent the email. If they didn’t, it’s spam.
  4. Make sure you’re on a safe site. When you get to the part that asks you for sensitive information, check the URL. If the URL says HTTP and not HTTPS, then chances are it’s not a safe website so don’t risk entering your details.
  5. When paying for something, use your credit card or a service like PayPal as they offer greater protection.

Affordable Christmas Gift Ideas

Need some Christmas gift ideas that won’t break the bank? We here at the Credit Union have got your back. Behold our list of Christmas gifts that will both make an impact on the receiver AND help keep costs low. It’s a win-win situation!

Treasure Hunt

For the kids – how about a festive treasure hunt? In fact, get the adults involved too! Let’s be honest, we all turn into big kids during the festive season. So instead of just putting the presents under the tree, maybe hide some candy canes around the house that have clues written on them that’ll eventually lead them to their presents? Or one person in the family could be in charge of setting up the treasure hunt and the rest of the family team up to find the presents. There are loads of ways to do this, plus it’s different and a great way to make some memories with your loved ones.

12 Reasons We Love You

Or you could even just go for a jar full of however many things you love about someone – 12 just fits in with the festive theme. You could even include a few funny memories to make the person laugh.

Adventure Scrapbook

Another good idea that we actually found online: an adventure scrapbook. Perfect for the kids, BUT it’s also a pretty good way to get some quality family time. All you need is a little blank book and write up some items that the kids need to stick onto that page. It may take a little time to think of items for the pages, but it’ll all be worth it when you see the kids having fun and enjoying the quality family time.


You could create a family collage or maybe even a family tree. There are many templates available out there on the internet that you could use. Alternatively, you could create one on your own. Then all you need are pictures of the family members (you could just print these out from home or maybe even draw them) and a nice little frame to put it in.

The 12 Dates of Christmas

So this is another idea we found online and honestly, we think it’s our favourite one. Tell your partner that you’ve planed one date for the two of you for each month of the New Year. The dates don’t even have to be expensive – it could be a picnic in the park, a visit to one of London’s free museums, a night in with an amazing home-cooked dinner with a glass of wine followed by a sweet romantic movie, Kew Gardens in the spring and so much more.

You don’t have to follow our ideas to the letter; this is just a little something we put together to hopefully inspire you. Gifts don’t always have to be pricey, sometimes all you need is a few quid and a bit of imagination.


Content inspired by

The 12 Tips of Christmas

Christmas isn’t too far away!!! We don’t know about you, but here at the Credit Union we couldn’t be more excited. However, we understand that as amazing as Christmas is, it can be costly. So, in order to keep the financial burden away, we did a little research and put together a list of 12 tips that can help you save a little bit of cash this festive season so that you can fully enjoy the day and not bring any money worries into the new year:

Check out the sales

Make a list of the people you need to get presents for, then keep your eyes peeled for goods at decent prices and jump on them. You don’t have to just do this around Christmas time – shops have  deals going all year around. So not only will you save money, you’ll save time as you’ll have most of your gifts ready. Keep a little section of your cupboard free for Christmas gifts and stock it up.


Don’t forget, Christmas is just ONE day. Don’t bring stress into the New Year by ending up broke after spending so much in preparation for it. Instead, figure out what you can afford, sort out a budget and stick to it.

Write up a list

Santa isn’t the only one who should make a list and check it twice. We’re all guilty of impulse purchases when we’re out Christmas shopping. So make a good old shopping list and stick. To. It.

Secret Santa

When you’ve got a group of friends or work colleagues, Secret Santa is a great way to keep the costs down. All you need to do is set a budget, pick a name out of a hat and then just focus on getting that one person a present for Christmas.

Or agree to not buy gifts at all this year

If you’re tight for money, don’t be ashamed to speak to your friends and family and come to an agreement on no gifts this year. As cheesy as it sounds, it’s true: the people who really care about you won’t mind not getting gifts. You can limit your gift giving to just immediate family or, to save a little more money, you could do secret Santa just in the family.

Start saving well in advance

It’s never too early to start saving up for Christmas. If you need a little help doing that, the credit union has got the Xmas Club Savings Account available for its members. If you’d like to join the Xmas club, become a member of the credit union and let us know that you would like an account set up for you.

Planning a Christmas visit? Book your tickets in advance

Generally the later you leave it, the more expensive it gets. So, if you know you’re going home for the holidays, buy your ticket a month or so in advance.

Switch up the traditions

Traditions are what make the holidays what they are, but sometimes they can just be a financial headache. Changing up traditions like going away on a big family holiday or buying your kids extravagant gifts can really help you save some cash. Some personal favourite cheap activities include:

  • Seeing the Christmas lights in London
  • Having some homemade hot chocolate and watching a good ol’ Christmas film
  • Baking cookies or cakes (or both!) with the whole family

Show the kids that it’s not all about how much you spend on one another, but the quality time you spend with one another.

Never used it? Sell it!

It’s a pretty good way to earn a little extra cash for gifts and food and whatever else you need for Christmas. You could sell it on Facebook, Instagram, Ebay – wherever.

DIY it

Who doesn’t love a home-made gift? It shows that you took time out to create something special for that person.

Charity shops and car boot sales

You’d be surprised at the goodies you can find in a charity shop. Have a look in one local to you or find out where your nearest car boot sale is and check that out.

Go crazy with online discounts

And not just around Christmas time – there are online discounts ALL the time! Keep your eyes peeled and if you see something you think someone might like PLUS there’s a discount going, buy it and store it to give as a gift on Christmas day. There are also plenty of websites you could go to in order to get discount codes.

We hope this helps you!